While other countries spend a fortune attracting ‘influencers’, in Portugal it has happened organically

‘It’s a snapshot of a nation on the go, but in the most courteous and respectful manner’

Many media companies still maintain a direct relationship with readers — but few still have access to foyers

I can’t help but question if airlines wouldn’t be further ahead if they had just stuck to getting the basics right

A few of late summer’s more frequently asked questions

Your boss and possibly you have a completely outdated view of the Thai capital and need to give it a fresh look

The Swiss bunker mentality has always felt at once quaint, menacing and oddly reassuring

Your company secrets don’t need to be revealed to the tanning masses. Your shareholders will thank you

Returning to 500 emails that need attention is far worse then checking in every other day

The great thing about many Alpine resorts is that they understand the value of leaving things alone

A summer office set-up reminds us that we don’t need gimmicks in the workplace to keep colleagues happy

Eurostar’s new on-board lighting makes me think of an operating theatre lit for intricate surgery

‘What does it mean if you can’t comment on a sector of society unless you’re part of it?’

The capital is the cleanest, most orderly and safest bet for spending time in a global city

Casual familiarity triggers a sense of belonging and happiness in most of us and this in turn makes us more resilient

For her 99th birthday my granny wanted to fly from Ottawa to Italy and get out her bikini

Avoid eating too much and say yes to that extra glass of wine before you go to sleep in flight

‘It doesn’t work to have someone sitting in one of our cafés sipping a coffee but reading off a tablet’

I see shops and services shutting down because operators can no longer find the talent and skills

‘Anyone can buy “likes”, yet somehow this is a measure of how good something is to far too many brands’

In a world of constant communication, the emotional goodbye has become a thing of the past

Is there a click and purchase digital restraining order against companies that harass consumers?

‘I was trying to think who flogged the concept on the client and how it looked on an organisational chart’

A wonderful new device is in the works for those who like the tactile reassurance of clicking and clattering keys

What could possibly mar the smooth running of a Swiss train bound for Milan?