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Data from Environment Agency prompts calls for government to declare national emergency
Annual increase will come on top of the uplift set by Ofwat every five years
Environmental campaigners dismiss ‘empty’ apology issued by trade body Water UK
Lax oversight allows focus on financial returns at expense of environment and operational performance
Ministers reverse opposition to bid to place legal duty on water companies to prevent harm from storm overflows
South West Water the worst offender as watchdog imposes record £22m fines
Companies say reservoirs are full after torrential spring rains despite heatwave
Progress on customer service ‘appears to have stalled’, says watchdog
Present system ‘stresses environment and keeping prices down’
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