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London mayoral candidate aims to be both a house guest and a housebuilder
An unforeseen crisis can destroy years of work, unless you are the US president
After 30 years in the City, advising the prime minister must feel like a breeze
Paul Pester pays price for disruption caused to millions of customers
Paul Pester berating clients for ‘shouting into the void’ did not endear him to many
Role of in-house IT provider under scrutiny after botched systems switch
Richard Meddings responds after parliamentary committee called for CEO’s firing
No love lost between bank chief and Treasury select committee boss
Bank could have done more to limit risk, says tech group called in as crisis manager
Tech failures at TSB, Visa, Aviva and Phoenix Wealth anger customers
Committee has ‘lost confidence' in his ability to handle bungled switch in IT systems
Chief executive exposes flaws in ‘carving out’ new banks from legacy lenders
MPs grill UK lender’s bosses over update that left clients unable to access accounts
IT outage left customers unable to access accounts after data migration
Under-fire bank cancels fees and raises main current account interest rate from 3% to 5%
Shutdown results in scrutiny from regulators and calls to withhold executive bonuses
MPs and regulators investigate botched IT systems switch
TSB chief ‘truly sorry’ and Ulster Bank suffers problems
Challenger banks come under increasing pressure
The high-street banking chief executive on how to ride a wave and the importance of escaping the day job
Annual earnings fall as challenger bank invests to grow business
Analysts warn on significant risks with high IT costs and potential savings
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