Raise language skills for a ‘grilling’

As a business person, you cannot understand a country or its people without mastering their tongue

Emirates boeing 777-300 economy class interior

We are suckers in airline cabin class war

The dividing curtain triggers envy, researchers say, but the surprise is that there is not more anger

Emphasis on health: a Coca-Cola advert from 1945
©Pictorial Press Ltd/Alamy

Buffett’s five errors on Coke question

How does he plan to deal with the political risk of a large stake in a fizzy drinks company?

Payouts for delayed flights

Whether you can get compensation for flight delays depends on what side of the Atlantic you are

Opinion: We need to talk about mental health

Awkwardness is stopping us from tackling an important problem

Companies are not global citizens

Even in the internet age, business is still clearly bound by national boundaries

'Horrible Words: A Guide to the Misuse of English', by Rebecca Gowers

‘Horrible Words’, by Rebecca Gowers

Throw out the rule book — we can’t keep the English language in the deep freeze. Review by Michael Skapinker

British Museum should accept BP’s money

Fight against climate change will not be advanced by refusing sponsorship for exhibitions


Native English speakers must take care

It is a crucial skill to be able to communicate well with people who have another mother tongue

Brexit vote could spark UK migrant surge

An ambitious Pole, Bulgarian or Spaniard would get on a plane before the gates slammed shut

Modern work’s sharp divide

Some companies give workers freedom while others use tech to track their every move

Retire at leisure? Or work until you drop

Traditional career paths will no longer apply

London needs house price fall to stay top

It is attracting the planet’s brightest millennials but can the UK capital keep them?

Persuade staff to love the customer

Employees see their own rudeness reflected back as sullenness or aggression

A champion sprinter at 96 on retirement

Studies of retirees’ health can be flawed but plenty of exercise remains crucial

Lessons in employee trust from the NHS

Staff know how to lift performance and cut costs, and managers should allow them to do so

Three ways we could love New York more

Dear Big Apple, your hotels, breakfast and subway let you down. Affectionately, a friend

English deficit worse than digital divide

When companies designate English their official language the corporate hierarchy is reordered

Diversify to help trim political risk

Experts advise companies to set up in different regions and to take out insurance if possible

Davos elite misjudges fame and legitimacy

People do not even trust the company they know best: the one they work for


Michael Skapinker Michael Skapinker is an FT associate editor. His column on Business and Society appears on Thursdays. Born in South Africa, he began his journalistic career in Greece. He joined the FT in London in 1986 and has held many positions, including FT Weekend editor, FT Special Reports editor and management editor.

He received the Work Foundation Members’ Award for his contribution to the understanding of working life in 2003, was named WorkWorld Media Awards Columnist of the Year in 2008 and Business Commentator of the Year at the 2012 Editorial Intelligence Comment Awards.

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