Bankers, doctors, teachers: stop moaning

If you really are that miserable at work, change jobs rather than complaining

Heathrow, Hong Kong and bigger planes

Riven UK politicians can unite around a move to larger, fuller aircraft

12th June 1936: Delivering petrol from a Shell floating petrol station on the River Hamble. (Photo by E. Phillips/Fox Photos/Getty Images)
©Fox Photos/Getty

What helps companies endure?

A look at what factors affect the lifespan of a company

Singapore’s legal system is hard to copy

City-state has a middling score for political rights but is near the top of commercial freedoms

How does one make it as a business pioneer?

Being a business creator rather than merely a discoverer was the key to making the shortlist

Managers’ teams know all their flaws

The higher people rise at work, the more they are flattered and the less they hear honest criticism

JPMorgan, the whale and the little fish

It is odd a trader should ask the regulator to keep investigating him: the whole thing smells

WASHINGTON, DC - SEPTEMBER 19: Warren Buffett, chairman of the board and CEO of Berkshire Hathaway, speaks in Gaston Hall at Georgetown University, September 19, 2013 in Washington, DC. Bank of America CEO Brian Moynihan moderated the discussion with Buffett. Buffett also took questions from Georgetown students. (Photo by Drew Angerer/Getty Images)
©Getty Images

Buffett and the art of saying sorry

When business leaders make mistakes, they have nothing to lose from a proper apology

Good businesses doing bad things

There is a pattern to companies that employ decent people and fall into disgrace

Homeopathy, measles and reign of unreason

Angry parents help to counter lack of trust in medicine exacerbated by big pharma scandals

Disaster plans that prepare for anything

Rockefeller Foundation president says leaders should take action to improve resilience

Oscars show limitations of US English

American power has not obliged everyone, not even nominee actors, to adopt its language

BA backlash misses point of air miles

Calm down, they are not there to reward loyalty, no matter what the marketing may say

Europe cannot ignore the GM revolution

Europe has been cheated of a proper debate on how food is grown; that must change

Unions suffer for lack of a killer app

Sharing economy is threat and missed chance for organised labour

Tesco, Leahy and the need to keep shtum

Keeping quiet can be painful, but it is likely to be better

Hotels must end the WiFi racket

An extra charge to use a wireless connection is no way to treat hotel guests

Pioneers who changed the face of business

Help us identify the greatest innovators of all time

Lessons I learnt running FT departments

I had been writing about it for years. But doing it is different, as I quickly discovered

Cabin calm, not air rage, defines 2014

The real story is how well customers and crew members have learnt to get on together


Michael Skapinker Michael Skapinker is an FT associate editor. His column on Business and Society appears on Thursdays. Born in South Africa, he began his journalistic career in Greece. He joined the FT in London in 1986 and has held many positions, including FT Weekend editor, FT Special Reports editor and management editor.

He received the Work Foundation Members’ Award for his contribution to the understanding of working life in 2003, was named WorkWorld Media Awards Columnist of the Year in 2008 and Business Commentator of the Year at the 2012 Editorial Intelligence Comment Awards.

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