Cabin calm, not air rage, defines 2014

The real story is how well customers and crew members have learnt to get on together

Cultural excellence for a global audience

Call for submissions from artists, writers and film-makers


Britons must travel for an English lesson

Why Anglophones should learn about literacy from Australia

What parents can teach about management

When even go-ahead offices are too strict with staff, they could learn from the nursery

Why we are losing the obesity battle

Health issue is costly and the scientific clarity to fight it is lacking

Heathrow expansion

Heathrow locals defy ‘Nimby’ stereotype

Supporters of a third runway outnumber opponents in eight nearby areas

Apple’s Tim Cook coming out is one step

A gay CEO at a more traditional company would be an even bigger landmark

Illustration by James Ferguson of Russell Brand
©James Ferguson

Russell Brand irritates, but many listen

There is some sense, among the nonsense, in comedian’s revolution

How to manage 30-something career misery

Managers can be flexible to help 30-somethings overcome disaffection

Corporate writing stinks – blame the CEO

Standards have fallen and chief executives are responsible for what goes out in their name

Lego, Shell, Greenpeace and oil hypocrisy

Boycotting oil companies is not like boycotting tobacco producers – we are all implicated

Business needs US football’s Rooney Rule

Companies do not have to be racist or sexist to end up with white men but may just be playing safe

Conference management is a top choice

The job can be rewarding but makes exacting demands and requires significant skills

Business alone cannot bring peace

Some hoped Israeli and Palestinian tycoons would play a similar role to those who helped end apartheid

When companies are afraid to speak up

It is striking when businesses keep quiet on certain issues given their lobbying at other times

More to life than liveable cities

The rankings have their uses but more important is what people expect

‘The Sense of Style’, by Steven Pinker

A writing guide that attacks the purists

Anglophones are tongue-tied by foreigners

Foreigners want to talk only in English to anglophones

Business has lost its community role

There is always somewhere easier and cheaper to do business

Sudden death of the English Academy

The internet is destroying language standardisation


Michael Skapinker Michael Skapinker's column on Business and Society appears on Thursdays. An assistant editor and editor of the FT’s special reports, he was born in South Africa and educated at Witwatersrand and Cambridge universities. He began his journalistic career in Greece and joined the FT in London in 1986.

He received the Work Foundation Members’ Award for his contribution to the understanding of working life and was named Columnist of the Year at the 2008 WorkWorld Media Awards and Business Commentator of the Year at the 2012 Editorial Intelligence Comment Awards.

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