Hands up if you know your company values

Eager businesswoman lifting her hand to ask a question during a meeting

Seventeen of Britain’s 100 best companies get along fine without listing corporate traits

Brain surgeons wiser than bankers on error

UBS head should make clear that all can take risks but none may make light of mistakes

United’s hot air will not ease nerves

On the one thing that customers would have liked to hear about, the new CEO’s letter is silent

A father walking along the beach with his young son before a surfing lesson

Am I a good parent? Don’t ask me — or UBS

The bank’s advertisements pose a difficult question — one I have avoided asking myself for 24 years

Conference call

Time to hang up on the conference call

A meeting where you are never sure who is talking yields a discussion of the lowest order

11107...Group of business people sitting at conference table and applauding women board meeting table

Competitive dinner parties show sexes gap

This form of showing off is as vital as ever and women remain feeble at it

An outbreak of good sense led by Amazon

Too many companies have started to talk as if being wrong were superior to being right

Group of female telephone operators operating telephone switchboards

Voicemail’s message for office landlines

The system is on its way out, just like the workplace telephone

Desks: scribes, Dickens and the treadmill

Forget hot-desking — ‘not-desking’ is the new way to show status

Hidden costs of hellish expenses schemes

The system appears to have been designed deliberately to cause me maximum pain

Common sense frees staff from appraisals

Accenture’s decision to remove the annual performance review is welcome news

The ugly are vanishing, taking talent too

The number of unattractive employees hired says a lot about the company

‘Wrong skillset’ jibe masks Barclays coup

Never was there a more naked display of cunning in a Regulatory News Service announcement

Microsoft mission statement’s empty words

After a lot of posturing, Satya Nadella slips in two words that mean something — ‘tough choices’

The dismal narcissism of step-counters

There is nothing morally superior about walking a lot — the craze is head-bangingly boring

The myth that ego can be left at the door

The ego that throws its weight around is the most tiresome. But the silent ego is most dangerous

Why not giving a damn is no bad thing

Caring about our work has become a weird status symbol. But it can make us mad and unproductive

Why we should love estate agents

Help is needed because even the sanest people become unhinged when buying and selling houses

Interview: Shane Warne

The cricket legend talks about ageing, English cricket and the mistakes he’s made

I would rather shine shoes than be a banker

Why wielding polish and a brush can bring more job satisfaction


Lucy KellawayLucy Kellaway is an Associate Editor and management columnist of the FT. For the past 15 years her weekly Monday column has poked fun at management fads and jargon and celebrated the ups and downs of office life.

In her 25 years at the FT, Lucy has been energy correspondent, Brussels correspondent, a Lex writer, and an interviewer of business people and celebrities for the Lunch with the FT series and the FT Weekend. Prizes include Columnist of the Year in the British Press Awards 2006, Industrial Society WorkWord Award (twice), Best Commentator, Business Journalist of the Year Awards 2007 and the Wincott Young Financial Journalist Award. Her first book, Sense and Nonsense in the Office, was published by FT Prentice Hall in 1999. Martin Lukes: Who Moved My BlackBerry(TM) (2005) and In Office Hours (2010) were published by Penguin.

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