Why we are ruder at work than in street

I did not set out to be uncivil to my colleagues. This is just how office life has become

E4174R new build or closure of offices tables cabinets stacked piled up in empty room abandoned sign of recession change
©Yon Marsh/Alamy

Guffipedia update — stacks of new jargon

Two fresh entries for the dictionary of corporate twaddle

Sir Philip Green’s extraordinary rhetoric

A hat trick of honesty, ignorance and blame: it is plain, simple — and insidious

We need smart products — we are dumb

Clever technology is bad for our brains

Sham democracy of chief executives on Twitter

A champion tweeter and receiver of thousands of likes may be the opposite of prolific

In search of the missing fiftysomethings

HR departments will soon laugh at the fuss they made over keeping spoilt millennials happy

Getty Images
©Getty Images

Do nice guys finish first?

Lucy Kellaway on a new theory of power

hoto by Moviestore/REX/ShutterstockThe Boy Friend (The Boyfriend), Christopher Gable, Twiggy Lawson Film and Television

Reading between the lines of failure CVs

Not all rejections are equal and those followed by successes stop mattering at once


The Siemens song is a Spandex-clad horror

There is not a single example of a business putting its values to music without mass humiliation

London, UK - October 2, 2010 - Bicycle commuters on their way to work after crossing Blackfriars bridge in early morning.

I want to return to my bike despite risk

The longer I suffer the commute, the more likely I will stop asking if it is mad to cycle

Guffipedia – the shopping mall experience

‘Experiential creative hub’ and ‘value leakage’ make Lucy Kellaway’s jargon list

My broken-arm method gets more done

Typing is so hard that I’ve had to pick a task and stick to it

Queen’s Brian May will frock you . . . 

What is a poodle-haired rock guitarist doing writing a book about ‘fashion’s most magnificent disaster’?

Don’t blame millennials if they quit

Graduates up against biggest gap between expectation and reality

Tracking the twaddle in Guffipedia

‘Quantified self space’ and ‘loincloth strategy’ admitted into jargon dictionary

Review: ‘The Sleep Revolution’

A testament to sleep that is spoilt by scaremongering

Ten rules for composing your LinkedIn bio

Hillary Clinton’s summary teaches two lessons in how not to do it

We prefer bad bosses to be 100% horrible

Predictability is boring and unglamorous in a world that reveres creativity and disruption

Boxing gloves and heels: female workers

A company wanting to show it values women at work uses images where they are not always gorgeous

A jargon crime and a misdemeanour

Guffipedia update: ‘up-weight innovation’ and ‘bonus well’


Lucy KellawayLucy Kellaway is an Associate Editor and management columnist of the FT. For the past 15 years her weekly Monday column has poked fun at management fads and jargon and celebrated the ups and downs of office life.

In her 25 years at the FT, Lucy has been energy correspondent, Brussels correspondent, a Lex writer, and an interviewer of business people and celebrities for the Lunch with the FT series and the FT Weekend. Prizes include Columnist of the Year in the British Press Awards 2006, Industrial Society WorkWord Award (twice), Best Commentator, Business Journalist of the Year Awards 2007 and the Wincott Young Financial Journalist Award. Her first book, Sense and Nonsense in the Office, was published by FT Prentice Hall in 1999. Martin Lukes: Who Moved My BlackBerry(TM) (2005) and In Office Hours (2010) were published by Penguin.

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