©Oivind Hovland

In this section

The Connected Business provides comment, news and analysis from across the FT about IT and how it is affecting the world of business. The latest print edition can be downloaded here.

View: ‘Social’ CEOs align the workforce

Woman with digital talbet in her hands

Harnessing community knowledge can improve internal communications

Cloud goes business class

Dropbox and Microsoft team up to woo mobile corporate users

Inside Tech

Maija Palmer
Tech companies must get better at communicating

View: China’s banks face disruption

Increasing online competition in the financal sector is shaking up traditionally staid business models around the world

Dr Ioannis Ieropoulos, a professor at UWE Bristol, is principal investigator on the “urine-tricity” project

Eco project takes urine seriously

Scheme funded by the Gates Foundation to provide ‘green’ phone-recharging could have wider uses

IT and retail

Competition in retail space heats up

Traditional retailers warm to technology as the sci-fi idea of robots helping us choose products becomes reality

Apps bring web shopping to life

Outlets turning to augmented reality in an effort to win more customers

Five ways to keep cyber crime at bay

Retailers’ boards need to focus on security


Nest produces smart thermostats ©Nest

Remote control of devices means the web is moving from the virtual to the physical

Wendy Kopp

A refusal to heed hurdles has served this social entrepreneur well

Rodney Joffe for Neustar, Inc., photographed at Neustar's corporate offices in Sterling, VA, 10 December 2009.

Cyber attacks can cost retailers dear

Your company has probably been hacked

Youth and experience: younger people can help older managers appreciate the benefits of technology

Managers must become IT-savvy

New technologies demand a new breed of executive

Public need to trust online reviews

Sales may be lost if buyers lack faith in customers’ posts on websites

Alibaba aims for ‘Singles’ day’ record

Student-created event has caught on in China

Chimp app aims to help beat addictions

Patients could be prescribed a computer game to help them fight long-term addictions

Mobile sector faces spectrum shortfall

More bandwidth is needed if the industry is to thrive, says GSMA’s director-general

Is it ‘game over’ for texting?

Business-to-customer communications may save the SMS from a terminal decline

Technology and the supply chain

Supply chain helps to boost innovation

The growing expectations of customers in the digital era are presenting challenges for technology developers

Integration of systems drives speed while reducing cost

Cloud-based networks can identify and remedy problems at source

Internet of things is ready to deliver

Wearables will refine the technology further

Disruptive technologies wait in the wings

Drones and 3D printing may have great potential

Clever tool improves stock control

Programs apply what they learn to make predictions

IT and the trade in conflict minerals

An industry is growing around the audit process

Hackers use suppliers to gain access

Cyber criminals are developing increasingly sophisticated techniques to breach company firewalls

FT-Bowen Craggs Index 2014

FT-BC Index: US companies miss top slots

A striking feature of FT-Bowen Craggs Index is best performers are almost all European

FT-Bowen Craggs Index 2014: Overview

This year’s ranking of just how effective corporations are at managing their online presence

FT-BC Index: Treasures and grumbles

Some companies get their websites very right in some areas, but very wrong in others

FT-BC Index: Social media and mobile

There are still too many groups with uncoordinated communication channels