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In this section

The Connected Business provides comment, news and analysis from across the FT about IT and how it is affecting the world of business. The latest print edition can be downloaded here.

Technology and the supply chain

Supply chain helps to boost innovation

The growing expectations of customers in the digital era are presenting challenges for technology developers

a worker at Lenovo’s Shanghai factory
©Eugene Hoshiko/AP

Integration of systems drives speed while reducing cost

Cloud-based networks can identify and remedy problems at source

Inside Tech

Maija Palmer
The internet of things needs two things to work: error-free code and an agreed set of standards

Internet of things is ready to deliver

Wearables will refine the technology further

Disruptive technologies wait in the wings

Drones and 3D printing may have great potential

the Marks & Spencer distribution centre at Castle Donington, near Derby, in the UK

Clever tool improves stock control

Programs apply what they learn to make predictions

IT and the trade in conflict minerals

An industry is growing around the audit process

Hackers use suppliers to gain access

Cyber criminals are developing increasingly sophisticated techniques to breach company firewalls


A new Netjets Inc. Global 6000 jet sits on the tarmac at the Teterboro Airport in Teterboro, New Jersey, U.S., on Friday, March 1, 2013. NetJets, the aviation business of Berkshire Hathaway, is a fractional-jet company whose clients take a stake in planes in exchange for flight hours. Photographer: Victor J. Blue/Bloomberg ©Bloomberg

Instant pricing for the charter industry erodes the traditional advantages bought with an upfront fee

Attendees try out Fujifilm Holdings Corp. X-T1 mirrorless digital cameras at the CP+ Camera and Photo Imaging Show in Yokohama, Kanagawa Prefecture, Japan, on Thursday, Feb. 13, 2014. The show will be held through Feb. 16. Photographer: Kiyoshi Ota/Bloomberg ©Bloomberg

Potential Ebola treatment highlights transformation and belies country’s slow-to-reform reputation

FT-Bowen Craggs Index 2014

FT-BC Index: US companies miss top slots

A striking feature of FT-Bowen Craggs Index is best performers are almost all European

FT-Bowen Craggs Index 2014: Overview

This year’s ranking of just how effective corporations are at managing their online presence

FT-BC Index: Treasures and grumbles

Some companies get their websites very right in some areas, but very wrong in others

FT-BC Index: Social media and mobile

There are still too many groups with uncoordinated communication channels

Focus on financial services

Banks’ fear of online competitors rises

Survey finds financial world is in concerned about digital companies such as Amazon and Google

Doing capitalism in the digital age

For the past two centuries the capitalist engine has delivered growing incomes for the many, but the latest revolution has mainly boosted skilled high-income workers

Algorithms add ‘fair play’ to software

An Imperial College team is combining intelligent systems with principles from political science

Cyber criminals eye financial markets

Experts warn that commodities and futures traders offer a lucrative target for fraudsters

Upstarts target banks’ lunch

Technology is a double-edged sword for traditional institutions

Digital threat to investment banks

Regulatory changes and old IT systems add to sector’s woes

Lenders struggle to engage with customers

Institutions are making huge efforts to bolster digital offerings for their clients

Start-ups move into bankers’ territory

Some older banking groups have decided the best response is to work with newer tech companies

Focus moves from speed to safety

High-frequency traders find they need to demonstrate excellence in all departments in order to thrive

Is smart money on smartphone banking?

Mobile banking has been slow to take off in Europe and the US

Communications management

The ‘zero tolerance’ approach to email

Overflowing inboxes affect productivity as ‘knowledge workers’ spend 28% of their time dealing with messages

How email dominates the working day

Even senior staff can be paralysed by the rising number of messages they receive, but how many really need a response?

Wanted: Insubordinate staff

The digital economy needs creative minds, but forget retraining existing staff, says Ade McCormack

Cyber crime: battling a growth industry

How companies can do more to anticipate risks and increase their ability to withstand attack, writes Steve Durbin of non-profit Information Security Forum