Produced by Alpha Grid. Executive producer Natalie Whittle.
The acceptance for new software and new learning approach and even tech companies to work with schools, that's the biggest challenge. I'm Timothy Yu, founder and CEO of Snapask.
So students will take a photo of the question they have at any subject and we'll match them with a tutor. And they will go through the questions step by step to the answer. And after the session, we allow students to rate the tutor and they can ask other questions.
The most popular package that students buy, they pay about $80 US per month to have unlimited number of questions. And we pay tutors according to how many questions they have answered and also, how good they perform on each question.
So it's typically around 60% to 70% that we pay out to tutors.
The tutor will help me to solving questions step by step and not just giving you the answer.
During December last year, it's definitely an exam night, so people study until 1:00am. We have received over 100,000 questions within that five minutes. That's the peak hour for the whole Snapask. But then, the traffic can still survive.
So we're actively building our engineering team to have machine learning and AI to support students' day to day learning, so we can actually lower our price, because we can have a hybrid of tutor answering and machine learning answering.
We are currently funded by various VCs. And more importantly, we're actually funded by our users. And the recent series A round we raised $15 million US for our expansion and the global growth. For 2018, we tend to grow to new markets like Australia, New Zealand, and UK. We're trying our best to triple our user base to about 1.5 million users.