David Neeleman on his customers, stepping down as CEO and Mitt Romney

Part 1, Dec 13: David Neeleman, Chairman of JetBlue, speaks to managing editor Chrystia Freeland from his Queens, NY headquarters. In section two of this two-part edited interview, Mr Neeleman discusses regaining customer trust, his stepping down as CEO, and his support for Mitt Romney in the US presidential race. Next week: Bill Gross of Pimco. If you would like to suggest a question for Mr. Gross, please send it to the address below.