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Billionaire says he is considering ‘public service’, sparking talk of White House run
The arrest of two black men in a Philadelphia branch of the chain highlights US companies’ struggle to find the right response to social issues as sensitive as race
Session for 175,000 staff comes after arrest of two black men at Philadelphia store
Cheaper rents and lower footfall could mean trouble for investors in American retail properties
Industry titans are willing to take an unusually public stand
New 30,000 sq ft ‘super premium’ roastery is bid to maintain upscale reputation
Democracy is messy, especially in a country that welcomes people from many lands
The exponential rise of guff in business shows no sign of abating
The Starbucks founder’s farewell message as boss sounds a lot like a stump speech
With the party’s 2020 race wide open, business and celebrity names are being floated
Some business leaders attacked the travel ban; many stayed quiet, writes Andrew Hill
A new boss comes as growth has slowed
Outgoing CEO has grown wiser but must curb his instinct to tamper, writes Andrew Hill
Billionaire hands reins to right-hand man Kevin Johnson but retains chairmanship
Starbucks boss has no business sending a missive to staff to tell them how to be
Restaurants from Starbucks to KFC wrestle with America’s waning appetite for eating out
Chain promises ‘respect’ as it takes on the challenge of bringing its coffee to Italy
Many entries in the 2015 Golden Flannel Awards made the flesh creep as well as offending eye and ear
A repository for the worst jargon I’ve seen over the years — and fresh examples submitted by readers
The problem that faces McDonald’s and its ilk is that younger Americans are turning against them
Profits rise at world’s largest coffee chain
Younger consumers with liberal attitudes are a bigger market than religious conservatives
Coffee chain ridiculed for initiative designed to spur conversations over race and inequality
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