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Seek out criticism from all sides. It stings, but bear traps hurt more
People do not even trust the company they know best: the one they work for
Facebook’s Mark Zuckerberg is the world’s best-known, but only one in 10 recognise him in poll
Could tech sector repeat bank mistakes?
US PR group says Cao ‘co-operating with authorities’
The tech set stands out while a familiar crowd returns to the task of making the world nicer
Businesses tackle reputation risks of social and environmental impact
As faith in leaders has ebbed, people have put more trust in their peer group, defined as a ‘person like me’
Former journalist hit upon idea of the media tour
Bankers have ensured that none of them suffers any competitive disadvantage