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The not very joined-up process of getting my Kindle back
In the joyless business of flying, airline staff are our allies, not our enemies
‘I’ve decided to stop worrying about winning a BA gold card. What does it get you? A different lounge to silver, but just as packed’
Travel teaches us about the wider world but also about our home country
Government websites offer little useful advice, so who should travellers turn to?
Marriott, Hilton and Hyatt say sorry after footage of poor cleaning habits goes viral
Forget phones — reading a book is the best way to fully immerse yourself in a destination
After a 12-hour flight, the last thing you need is a kilometre-long walk to immigration
Let’s see low-tech shower taps — and one high-tech aircraft-inspired feature
Sino Jet founder Jenny Lau prepares her Rmb1bn business to profit from airport growth
It’s not just the easy transport that makes the airport in east London so likeable
Swimming with a leopard seal, or hanging in a crevasse — the icy wilderness holds allure
Slow or pricey links to London’s main airport make the new line welcome but long overdue
While ‘smartcases’ have proliferated, many travellers want good design, not gadgets
Exhausting it may be, but a work trip offers truer insights into the life of your destination
Four cars, four bad experiences. I really should have complained, but then again . . .
Do not assume a common language means you know the place
Getting on last should be seen as a privilege not a punishment
Most expert advice is confusing and contradictory, but a few modest tips work for me
Flick, flick, flick — there’s no easy solution to the Last Light mystery
It’s a shame not to be a tourist and explore the places you fly to
It’s so easy to hop into a taxi, but the train makes for a cheaper — and more fulfilling — experience
Singapore’s Changi has been voted the world’s best six years running — so why do I remember so little of it?
With the spread of in-flight WiFi, the cabin is no longer a place of contemplation