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Geoffroy Lefebvre named CEO as competition from brand websites and online marketplaces stiffens
Cartier owner offers no financial guidance but says China offers bright spot
The pandemic has turned grooming routines and beauty behaviours upside down. But what are the new consumer priorities, AI innovations and products to come out of the antiviral age?
‘Chat commerce’ and VIP sites seek to rival high levels of customer service found in physical retail
From Burberry Bespoke to Gucci DIY, brands are offering customers more ways to stand out
A beloved boss who drove Net-a-Porter’s early success
Federico Marchetti eyes growth under Richemont and sets his sights firmly on China
New data rules should help combat fraud and benefit incumbents
Net-a-Porter offers personal shopping for wealthier clients via WhatsApp
The premium being offered by the Swiss luxury group seems toppy at first glance
Swiss luxury group looks to shake up internet strategy as consumers go online
The site faced stiff resistance from brands when it first courted them
YOOX Net-a-Porter chief says company's future is on mobile devices
Italian e-retailer points to recent sales of expensive watches
Deal comes as competition increases among luxury etailers
Le Bon Marché portal will also sell rival labels in scramble to capture slice of online luxury sales
Marchetti says the luxury etailer is well placed to navigate sector’s turbulence
Founder of Alabbar Enterprises to advise luxury retailer on its expansion plans
Newly combined online fashion retailer bucks trend in Asia with €1.7bn sales
Carolyn McCall, Clive Cowdery, Natalie Massenet, Samir Desai, Heather Rabbatts and Lin Homer
Crunch time for luxury sales as ecommerce comes of age
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