Add this topic to your myFT Digest for news straight to your inbox
In the end, everything has a cost.
For the man with a hammer, every problem looks like a nail.
Earnings opaqueness only exacerbates concerns over low pay.
Technology comes at a cost; the trouble is who pays for it.
Technology is not just a cost-saving panacea.
The need for engineers and support personnel raises questions about profitability