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Trade-offs are everywhere.
Uber and Lyft need to prove they’re economically viable, but doing so while keeping its customer base seems impossible.
In the end, everything has a cost.
For the man with a hammer, every problem looks like a nail.
Earnings opaqueness only exacerbates concerns over low pay.
Technology comes at a cost; the trouble is who pays for it.
Technology is not just a cost-saving panacea.
The need for engineers and support personnel raises questions about profitability
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