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Howard Schultz says some problems ‘self-induced’ but pledges to ‘reinvent’ coffee chain’s business
The coffee chain’s founder is pinning his growth hopes on the US and China while a question mark hangs over the UK
World’s largest coffee chain explores options as it faces hit from pandemic and increased competition
US coffee chain becomes latest consumer brand to pull out of the country
Howard Schultz should stop making his staff blend thousands of flavours of iced coffee drinks
Coffee chain founder redirects capital to stores and staff as unions gain ground and costs rise
Billionaire retakes helm as Kevin Johnson announces retirement
Plus, Starbucks’ pay problem and investors demand corporate lobbying disclosures on climate
Coke, Pepsi, Starbucks, Yum Brands and Unilever pull back after invasion of Ukraine
Organising coffee chain outlets one by one succeeds where other attempts have failed
Plus, can sustainability and profitability go hand-in-hand?
Seattle-based coffee chain expects to open 2,000 new stores this year
Mindfulness start-ups seem like a lucrative solution to problems the tech sector created
Closely watched election in New York state gives organised labour a toehold in the service industry
Coffee chain’s UK losses widen to £41m as lockdown hits demand
Many backlashes stem from plan changes to ensure bonuses were paid out during pandemic
Roz Brewer will become only black woman to run an S&P 500 company
In the era of “me here now”, the workers are increasingly powerful.
Kevin Johnson targets market share gains as rivals falter and customers return to the office
Clean energy executives leave Shell in split over the pace of company’s shift towards greener fuels
Big name brands battle it out for prime locations as diners ditch the high street for retail parks
Payout to US parent last year comes as chain spent heavily on developing more takeaway
With advertising budgets under pressure during the pandemic, it is tempting to be cynical
Diageo, Starbucks and Levi’s pull spending despite new policies announced by Zuckerberg
Coffee chain lays down plans for 90% of its domestic market cafés to be open by early June
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