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John Legere to step down as chief of US’s third-largest phone carrier
COO Mike Sievert to take over from May next year
T-Mobile’s brash US boss has transformed both his company and his image
Colourful telecoms veteran John Legere could replace office group insiders
Big companies may want to hire mavericks but most organisations are built on rules
Combination will see Deutsche Telekom in lead role after years of failed efforts
Combination of third and fourth-biggest US wireless carriers faces regulatory hurdles
Second attempted merger falls short over management control
T-Mobile has suddenly become kingmaker
Managers who tell it like it is find it hard to evolve
Chief executive John Legere wins over customers with novel marketing events
Is offering free shares to customers inspired, or gimmickry
Fast-growing carrier eats into AT&T and Verizon’s market share
Reader-submitted jargon accepted into Lucy Kellaway’s dictionary
Most unhappy consumers are pleased just to be heard, especially if verbal appeasement is fast
Chief threatens to cancel credit monitoring group’s contract after hack affecting up to 15m people
Legere takes dig at Trump and AT&T in move to maintain group’s growth rate
New group would be able to use billions of dollars of ‘spectrum’
Valuations, and a desire to control rather than share, makes this a trickier deal than it should be
Price war has brought fastest-growing US mobile network 14m new customers
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