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Former Ocado executive Simon Thompson appointed to refocus company in wake of online boom
Agreement will help UK postal service usher in changes to business as it focuses on parcels
Vast hiring spree and deployment of thousands of extra vans have helped groups cope with flood of online orders
Company gambles demand will hold up despite 10% increase
UK watchdog forecasts move to five-day operation would still meet 97% of customers’ needs
Investors should fear IVC Evidensia’s fantastical float valuation; Royal Mail makes slow but steady progress
Shares jump as turnover in parcels exceeds letters for first time due to surge in deliveries
Keith Williams suggests company should reform to reflect how Britons are sending more parcels
Demand for UK packages deliveries grows with surge in online shopping triggered by pandemic
Patience required for shareholders in postal service; Travis Perkins needs to get a move on
Group warns its UK business will not become profitable without ‘substantial’ change
Postal service, which briefly overcharged for stamps, ‘let its customers down’, Ofcom says
Dealing with the pandemic brought huge complexities and costs for the British institution
Sale of international division will cause more pain to the postal group
Covid-19 heaps further pressure on UK postal service already hit by drop in business
Royal Mail and Invesco dispatch marked cards; Compass is on right path
Brief tenure marked by weak results, slump in shares and union tensions
France and Spain cut services while UK, Germany and Italy run operations as normal
Staff vote in favour of a walkout but union says they can help deliver supplies to elderly
Company expects to miss targets to stabilise margins as strike threats hit reforms
Private equity epiphany; Royal Mail; CEO succession at HSBC
Only when Royal Mail turns round its UK business will it get a more cheering message across
Postal services group says unit could slump to loss next year with revamp ‘behind schedule’
Your morning City briefing on companies in the news, job moves and what’s happening in the markets
Walkouts were set to cause widespread disruption ahead of UK election and Christmas
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