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    Wirecard executives approved transactions in fraud probe

    ...similar queries, and questions about the role of Mr Marsalek, the company said it would need two days to respond, but did state: “As previously noted to the FT, the allegations and queries raised...

    March 21, 2019
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    Citi CEO says machines may cut thousands of call centre jobs

    ...deal with”. Other companies are already using AI in call centres — UK retailer Marks and Spencer has systems that can analyse voice commands in real time and direct queries to the right department, while...

    February 18, 2019
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    Executive at payments giant suspected of using forged contracts

    ...various Wirecard companies across Asia, then supply the accounts to head office in Munich and answer the queries of external auditors. Shares in Wirecard fell 13.4 per cent to €145.15. Acquisitive group...

    January 30, 2019
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    Pivot to Asia leaves its jewellers riding high

    ...service system from Asia. “In Paris, after 6pm people want to go home. In Hong Kong, if a client has a query we reply right away [even at 11pm],” she says. Being so readily available helps win new...

    March 21, 2019
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    NZ challenge to Facebook, Google and Twitter over violent content

    ...underinvested in safety measures such as recruiting human moderators to strip out offensive footage or messages. They will also query whether the companies can make it easier for law enforcement and security...

    March 20, 2019
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    US orders review of Boeing 737 Max 8 approval

    ...department inspector general’s audit. The FAA referred all queries to the department....

    March 19, 2019
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    Pound rallies as likelihood of Brexit delay rises

    ...to avoid a no-deal outcome,” he added. Analysts said the positive mood in sterling may not last, as investors start to query how long an extension might be, whether the possibility of a second...

    February 26, 2019
  • Inside BusinessRichard Waters
    Treating Big Tech as a monopoly offers the app makers hope

    ...answering more internet search queries through its own services. This, as tech commentator Tim O’Reilly points out, is the classic evolution of dominant tech platforms. Companies like this always end up...

    March 14, 2019
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    ...seen, yet). Another frequent query is about how pilots stay awake on, say, a 14-hour flight from Kuala Lumpur to London. The answer: we don’t. Instead, we have one or more additional pilots on board...

    March 13, 2019
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    Michael Moritz, the tech investor backing books

    ...were planning to outsource search queries from their site to the younger start-up, but Sir Michael says they wanted the assurance that Google was properly funded before making the leap. Sequoia and...

    March 1, 2019
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    ...of attention to these tactical considerations. Andrew Macdonald London W6, UK Letter in response to this letter: A query on revocation / From John Alexander, Amsterdam, Netherlands...

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    ...written to Andrew Bailey, chief executive of the Financial Conduct Authority, and Philip Hammond, the chancellor, to query whether the advice given by HMRC was a potential “breach of FCA regulations...

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    BBC criticised for not revealing pay at commercial arm

    .... “While we do not agree on everything the committee says, we have acknowledged previously that we still have more to do — particularly to finish addressing the individual pay queries and grievances. We...

    January 23, 2019
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    ...they were active participants in their bank’s decision to transfer the handling of their day-to-day queries from real-life humans to a machine. Some 3,000 of those Liv customers signed up to “mentor...

    March 12, 2019
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    Kraft Heinz writedown hits Berkshire Hathaway results

    ...own query: ‘Four, because calling a tail a leg doesn’t make it one.’ Abe would have felt lonely on Wall Street.” On stock buybacks: “Obviously, repurchases should be price-sensitive: Blindly buying an...

    February 23, 2019
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    Alternatives’ alpha allure pulls in the big investors
    December 10, 2018
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    America’s new antitrust agenda

    ..., or map query generates appropriately the same form of value to the user,” Mr McNamee writes. “Meanwhile, Google receives at least three forms of value: whatever value it can extract from that data...

    February 3, 2019
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    The global gardens that inspire lust

    ...the rise, not yet an epidemic but rampant enough to account for more than half the queries sent to me by readers. They want to know where to go as well as what to grow. Christopher Woods’ Gardenlust...

    February 15, 2019
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    December 3, 2018
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    ...spent more than £2,000 on agents’ fees over the past 10 years. In my case, I query whether it can take eight hours to print out a form tenancy agreement, send some emails regarding fees and set up a...

    February 13, 2019
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    Wirecard: inside an accounting scandal

    ...Wirecard. In an April 9 2018 email chain, Mr Wardhana drafted answers for queries from EY in Germany needed to close out that year’s audit. He described Flexi Flex as “a new client engaged in 2017” which...

    February 7, 2019
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    Dis-assembling IKEA

    ...than when the UrbanClapper arrived to fix it, the advice from the CEO to the start-up's employees was to please ignore him completely. No one should answer his queries.” Also on TrustPilot, a poster in...

    February 20, 2019
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    ...settlement under the existing terms. Each case will be considered on its own merits, and factors include whether or not the customer has met all HMRC’s deadlines and responded promptly to any queries and...

    January 6, 2019
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