Terri Dial, who started her career as a bank teller before rising to senior roles at Wells Fargo, Lloyds TSB and Citigroup, has died at the age of 62.
Her 27 years at Wells saw Ms Dial move from the bottom rung of the corporate ladder to head the company’s California operation. She was then picked by Lloyds TSB to run the company’s UK consumer banks before Vikram Pandit, chief executive of Citi, chose her to run the company’s North American consumer banking unit.
Nicknamed “the human cyclone” for her rapid ascent and sometimes forceful attitude to business, she was a proponent of adopting quickly some of the technological changes that have shaken up retail banking in the past two decades.
Ms Dial left her Citi position at the start of 2010 in a management shake-up, though she continued to work as an adviser to the bank. Mr Pandit on Wednesday called her “one of the most influential bankers of her generation and, by any measure, one of the most powerful women in our industry”.
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