Sir, Tyler Brûlé was right on the money with his compliments to the US government on improving the entry procedures for foreigners at its airports (“ Unexpected arrival”, Life & Arts, November 14). He could also have added Australia.
Admittedly starting from a low base, there has been a dramatic improvement in the speed and quality of service not only in US Immigration but also by Homeland Security in passenger checking – of which the PreCheck clearance is the latest example.
What a contrast with the ever-declining performance of UK airports.
I have just completed a two-week business trip that included a week in the US where all went smoothly and even the metal pin in my 68-year-old hip caused no problems, thanks to the body scanners in place at all main airports.
Perhaps David Cameron would like to go through Heathrow as an ordinary transit passenger sometime and find out what it is like to be “welcomed” to the UK, before he bangs on again about Britain being open for business.
Tai Po, Hong Kong
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