When too much information harms the office

Staff are responding to overload by not digesting anything. No one reads e-mails any more – except from the boss, writes Lucy Kellaway

iTunes Stitcher audioBoom SoundCloud Overcast RSS


Copyright The Financial Times Limited 2017. All rights reserved. You may share using our article tools. Please don't copy articles from FT.com and redistribute by email or post to the web.