Joe Plumeri took over at Willis, the global insurance broker, less than a year before the September 11 terrorist attacks. In this week's View from the Top, Mr Plumeri talks to the FT's insurance correspondent Alistair Gray about how companies have changed their approach to managing risk in that time.
Filmed by James MacDonald and Rod Fitzgerald. Produced by Daniel Garrahan
Welcome to the new FT.com.
The same global insight. Faster than ever before on all your devices.