Changing Faces: Shelly Schaffer to join SupportSoft as CFO

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SupportSoft has made Shelly Schaffer its executive vice-president and chief financial officer in place of Ken Owyang.

She has 18 years experience in finance and enterprise software business models and joins from Yahoo, where she was VP of corporate operations in finance.

Before that, she spent three years with Mercury Interactive in finance roles and a decade with Coca-Cola, Nestlé and Cosine Communications.

●Canon Europe has named Ryoichi Bamba as president and CEO. He replaces Hajime Tsuruoka, who held the position for seven years.

Mr Bamba, who has worked at Canon for 36 years, moves from Canon USA, where he was executive VP of the Imaging Systems Group, overseeing marketing for the company’s office equipment product line.

In his new job he is expected to expand Canon Europe across all sectors. He will be replaced in the US by Tamotsu Nakamura, who remains president and CEO of Canon Canada.

●Bryan Palma, who began his career as a special agent with the US Secret Service, has joined EDS as VP of global information security.

As co-founder of the Washington DC Electronic Crimes Taskforce, he was influential in developing similar organisations throughout the country.

He joins EDS from Ponic, a Texas-based consultancy he founded in early 2006, and will be tasked with “driving growth, competitiveness and quality”.

Before founding Ponic, he was chief information security officer for Pepsi, where he created the company’s information security organisation.

●Mimosa Systems, a content-archiving software company, has hired former Symantec employee Scott Whitney as VP of product management.

He has 15 years operations and software experience at Symantec, before which he led the product management team at Verity, which produced enterprise search and classification technology.

Before Verity, he managed Inktomi’s Ultraseek, the industry’s first enterprise search product that could be downloaded and installed in less than 30 minutes.

●Adobe Systems has promoted Kevin Lynch to chief technology officer. He joined Adobe in 2005 when it acquired Macromedia, and receives promotion after working as chief software architect.

Mr Lynch holds three patents, with others currently pending, and he is involved in Adobe’s international standards efforts with organisations such as the W3C, ECMA and ISO.

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