Mining data for travel, and replacing clipboards with tablets

In this week's podcast: Could travel companies do more with data, and could that in turn make for a better passenger experience? Professor Thomas Davenport, and Hervé Couturier, head of R&D at Amadeus, think so. Plus, PA Consulting Group's chief operating officer, Andrew Hooke, on how IT is changing the professional services industry. Presented and produced by Stephen Pritchard

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