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    1. 17 hours ago

      Christmas returns hit new high

      A record number of unwanted Christmas goods will be returned this year, but eretailers are not equipped to cope, logistics...

    2. December 26, 2014

      Bricks and mortar loses out in online rush

      Retailers in the UK and US reported a rapid acceleration of the trend towards online purchases and away from bricks and...

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      The Connected Business provides comment, news and analysis from across the FT about IT...
    2. Investing in Nigeria

      Revised data show Nigeria’s economy is growing rapidly with gross domestic product muc...
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    1. December 26, 2014

      Ecommerce model proves difficult to drive

      “Well, in those days, one had to telephone a room inside a building and hope that, at the very same moment, the person with...

    2. December 19, 2014

      Ecommerce groups rush to deliver the goods

      Forget having your Amazon parcels delivered by low-flying drone. At least for a while. Right now, the revolutionary...

    3. December 19, 2014

      A year in a word: Vlogging

      Vlogger noun — short for “video blogger”; a person who regularly posts films on the internet about some aspect of their...

    4. December 18, 2014

      UberPool, Lyft Line: my car trips with strangers

      First, they came for the taxis. Now, Uber and Lyft have their eye on disrupting public buses, as they roll out their...

    5. December 15, 2014

      Rise in online shopping drives lending for delivery fleets

      The surge in online shopping has boosted investment in delivery vans this year, as retailers and logistics companies rush to...

    6. December 14, 2014

      Foreign websites click with South Korean shoppers

      Ahn Hee-jung is an avid user of overseas online shopping sites. Having splurged $6,000 on home appliances, the 31-year-old...

    7. December 12, 2014

      Retail parks reel from rise of online shopping

      The rise of internet shopping has hurt out-of-town retail parks more than the high street, research has found. Retail parks...

    8. December 11, 2014

      Parcels surge hits Christmas deliveries in UK

      Christmas deliveries are descending into chaos, with retailers admitting to problems getting packages to customers on time...

    9. December 11, 2014

      UK turns into nation of online shoppers

      Britain spends more money online per head than any other developed country but the love affair with social media may be on...

    10. December 10, 2014

      BlackRock buys into South Korea’s Coupang

      BlackRock, the US asset manager, has led a $300m investment in Coupang, the South Korean online retail group, in the latest...

    11. December 9, 2014

      Strong pound hits Asos’s international sales

      Asos, the UK-based online fashion retailer, has continued to feel the impact of a strong pound, reporting a fall in...

    12. December 8, 2014

      M&S shares fall amid online order woes

      Marks and Spencer shares fell almost 3 per cent as problems at its Leicestershire distribution centre left it struggling to...

    13. December 7, 2014

      Investors set their sights on Indonesia’s tech sector

      When tech entrepreneur William Tanuwijaya was negotiating with venture capitalists over the biggest investment in an...

    14. December 5, 2014

      Christmas demand shines light on driver shortage

      Santa Claus has set the bar high for deliveries. Years of seamless service, minimal operating costs and a flying labour...

    15. December 4, 2014

      Ease of use will decide ewallets’ fate

      It can take a long time for new ideas to catch on in the payments world. Plastic debit and credit cards, for example,...

    16. December 2, 2014

      Stripe banks $70m in fundraising, valuing company at $3.5bn

      Online payments start-up Stripe on Monday closed a $70m fundraising round that has seen the company’s valuation double in...

    17. December 2, 2014

      Dubai: the statelet start-up

      Daytime population: 3.3m GDP per capita: $41,670 Foreign workers in private sector: 95 per cent New businesses started this...

    18. December 1, 2014

      US retailers target Alibaba over sales tax ‘loophole’

      Alibaba is taking on Amazon’s habitual role as public enemy number one for traditional US retailers, after being dragged...

    19. December 1, 2014

      Retail investment returns also come under markdown pressure

      Cyber Monday was last Wednesday. Black Friday began on Thursday. And Super Saturday may not be nearly so super in the...

    20. November 30, 2014

      US retail sales fall on long Black Friday

      US retailers’ combined sales over Thanksgiving weekend fell this year according to initial estimates, despite stores...

    21. November 27, 2014

      Shift from ‘imitator to innovator’ needed for Poland to join wealthy nations

      At the InterContinental hotel on Los Angeles’ Avenue of the Stars a clear sign of Poland’s economic self-confidence could be...

    22. November 27, 2014

      Fraudsters threaten online advertising industry

      It was John Wanamaker, a 19th-century US department store retailer, who best summed up the imprecise nature of advertising....

    23. November 27, 2014

      Cloud goes business class

      US cloud storage company Dropbox has teamed up with Microsoft in the latest move by cloud sharing services to expand beyond...

    24. November 24, 2014

      Innovation that succeeds by exploiting the past creatively

      If you have ever attended an innovation conference, you will be familiar with consultants’ graphs that show how, say, the...

    25. November 23, 2014

      US retailers move Black Friday sales push online

      The race is on. Retailers have kicked off the holiday shopping season earlier than ever this year, moving the battle for...

    26. November 20, 2014

      Jack Ma blames ‘greedy’ consumers for prevalence of knock-offs

      Jack Ma, chairman of ecommerce group Alibaba, has blamed credulous and “greedy” consumers for the prevalence of knock-off...

    27. November 18, 2014

      JD.com: keeping the faith

      In China, top-line growth of two-thirds is considered subpar. Thus on Monday, shares in US-listed JD.com dropped 7 per cent....

    28. November 17, 2014

      JD.com growth reflects Chinese consumer shift to mobile

      The duel for supremacy for China’s mobile ecommerce market has hotted up with JD.com, the country’s largest online retailer,...

    29. November 17, 2014

      Rocket Internet’s ‘proven winners’ make no profit in first half

      Rocket Internet, the German ecommerce investor, has released earnings for its 12 most established companies which show that...

    30. November 14, 2014

      Alibaba takes down weaponry listings

      Alibaba has removed listings from its online marketplace for enterprises sanctioned by the US and other countries for their...

    31. November 11, 2014

      Alibaba breaks online shopping records

      Buyers clicked on Alibaba’s shopping websites in unprecedented numbers during China’s ecommerce extravaganza of Singles’...

    32. November 11, 2014

      Singles’ Day frenzy of love and dollars

      China’s “Singles’ Day” shopping extravaganza used to be all about love, or the lack thereof, in the world’s largest lonely...

    33. November 9, 2014

      Alibaba gears up for world’s biggest shopping day

      Every year around this time, Chinese ecommerce company Alibaba arranges hundreds of lounge chairs throughout its...

    34. November 4, 2014

      Alibaba shares at record high as results beat forecasts

      Alibaba’s shares hit a record high after it announced huge sales growth in its first earnings release since the Chinese...

    35. November 4, 2014

      China takes aim at online gunrunners

      The rise of ecommerce in China has touched almost every sector of the economy – including an increasingly popular black...

    36. November 3, 2014

      Anticipation high on Alibaba’s maiden results

      How do you grow when you are already huge? That is the question analysts and investors will be asking as they tune in for...

    37. October 28, 2014

      Ecommerce powers profits at Shop Direct

      Shop Direct saw its pre-tax profit surge by more than 500 per cent, powered by sales on mobile devices and sharp growth in...

    38. October 28, 2014

      SoftBank invests in Indian ecommerce

      Japan’s SoftBank plans to invest more than $800m in Indian technology and communications companies, adding to a slew of...

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