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Alan Cane: Gates’ departure could drag Microsoft out of the 1970s

Without its curiously old-fashioned leader, the company will be freed from a timewarp and ready to unleash an explosion of software from its legions of bright programmers.

There’s no success like failure...

Graham Oakes argues that for businesses to prosper, they need to fail fast, fail often, learn and move on.

In search of a new value for the support operation

David Crawford and Sarabjit Singh Baveja argue that a P&L analysis can improve the help desk.

Chris Nuttall: To boldly go beyond search

Google looks more Starship Enterprise than enterprise-focused

Startled rabbit or trusted adviser?

The sophistication of IT requires those who sell it to adopt a more consultative approach.

Alan Cane: Football forces mobile television out of the lab

Operators are running tests and trials as they wrestle with competing standards and try to work out who will be watching their services – and how.

Chris Nuttall: The world is my sandwich

Chris Nuttall surveys the amazing advances in mapping and looks forward to the tools that will make it even more user-friendly.

Technophile: ‘I hate meetings full of slides’

Ed Zander, chief executive of Motorola, outlines his digital likes and dislikes.

Alan Cane: I have glimpsed the future over a fellow traveller’s shoulder

There is something big happening in the world of mobile entertainment – but no one seems to be quite sure where it is heading.

Accessing websites: Inclusiveness is profitable

Unintentionally excluding the disabled through poor design is a commercial mistake, says Simon Norris.

Games move to a new level

Is Microsoft bad for business?

IT outsourcing

Why IT needs better bedside manners

Alan Cane: The British Colossi rewrite the history of computing

The building blocks of a simpler future are in place

How to avoid making schoolboy errors

A company voice true and clear

Chris Nuttall: A free ride for first-class spam

Thinking the unthinkable: CIO as a future CEO?

Information quality is critical to service quality

IT outsourcing

PC, leave me alone – I’m busy

Alan Cane: Why the price must be right

The dire consequences of losing your data