In this issue

Few big organisations dispute the need for social engagement but not all consumers have been won over

Retailer grows green fingers

Success in sustainability has been amply rewarded for Marks and Spencer, which is the 2012 Responsible Business of the Year

2012 BITC Awards

Staff wellbeing services on tap

Improved support for employees has paid off for Northumbrian Water, winner of the Workwell Award

‘Zero harm’ is achievable target

It is not easy for a mining company but Anglo American – highly commended in the Responsible Business of the Year category – has set itself ambitious goals

Scrap dealer shows its mettle

Highly commended in the Santander Responsible Small Business Award category, Henry Orchard works closely with the local community

Cleone Foods' Wade Lyn

Caribbean ethos is food for thought

Birmingham-based ‘pattie’ maker Cleone Foods is drawing on its West Indian roots to win the award as Santander Small Business of the Year for 2012

No easy formula for success as companies face scepticism

Few big organisations dispute the need for social engagement but not all consumers have been won over

Stephen Howard

Foreword: Now is the time for action, not reflection

We cannot pause or become complacent, says Stephen Howard, BITC’s chief executive

Business Connectors: ‘Brokers’ can forge vital links

Last year’s riots have galvanised support for a 10-month-old BITC initiative on which many hopes are pinned, writes Virginia Marsh. With case studies of three participants

Bikeworks employee

Social enterprise: Olympics offer sporting chance

London 2012 sponsors are hoping to create a legacy of jobs and skills, writes Rod Newing

Long-term change: There is no planet B, so we need to adapt

Business must help ensure that we all get our fair share and no more, writes Rod Newing

Youth unemployment: Shrinking skill base fires up apprenticeship programmes

Companies recognise they must rejuvenate ageing workforces, writes Sarah Murray

Progress tracking: Web tool offers tips for SMEs

Jane Bird finds out how smaller companies are using a new service launched by BITC

Innovation: Fostering creativity in staff pays dividends

Pressure from regulators and customers is driving change, writes Jane Bird

Environmental impact: Green account stuck in the red

Progress is being made but more needs to be done, writes Sarah Murray

Big Ticks: Awards for Excellence 2012

The Big Ticks are awarded to companies whose programmes are the best examples of business as a force for good

Background: Index leads to positive impact on society

Stephen Howard considers the 10 years of the CR index