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Global traveller

● An executive guide to Mumbai and the best routes for business commuters
● Plus: Simon Cooper of Ritz-Carlton, Beverley Aspinall of Fortnum & Mason, and Hubert Joly of CWT - -

Content

BA strikes deals over flight data

British Airways has given global distribution system providers a wake-up call, reports Roger Blitz.

Soapbox: Where a warm smile beats techno whizz

Simon Cooper of Ritz-Carlton describes his hotel of the future.

Business class: Snug as a corporate bug

Competition for passengers is as fierce as ever. Roger Bray looks at the most recent weapon.

Boutique hotels: Box-like bedroom or the height of couture?

They have been accused of offering nothing but smaller rooms at greater prices. Jill James asks their managers for an explanation.

Serviced apartments: Hotel is where the heart is

Business travellers are increasingly opting for the home-from-home experience, writes Jill James.

The big story: Not enough rooms at the inns

Roger Bray finds that the days of pre-booked hotel accommodation appear to be numbered.

Getting there: India: Escape to the sky

Jill James talks to Indian businesspeople who let the plane take the strain.

Executive guide: Make the most of Mumbai’s rare spirit

Joe Leahy talks to Mihir Doshi, one of the city’s senior bankers, about his home town.

Frequent traveller: ‘Some even offer a pillow menu’

Beverley Aspinall, managing director of Fortnum & Mason, talks to Jeff Mills.

CEO interview: A focus on cost

Roger Blitz talks to Hubert Joly of CWT about the need for savings.

Health and well-being: Good nutrition is certainly no pie in the sky

Business hubs: Milan’s high fashion, Bangkok’s markets, or Philadelphia’s great history

Business etiquette: Japanese value relationships and quality time

Innovation: Barcode boarding passes herald sleeker check-ins

Ask global traveller