Resources
Global traveller
● An executive guide to Mumbai and the best routes for business commuters
● Plus: Simon Cooper of Ritz-Carlton, Beverley Aspinall of Fortnum & Mason, and Hubert Joly of CWT - -
Content
BA strikes deals over flight data
British Airways has given global distribution system providers a wake-up call, reports Roger Blitz.
Soapbox: Where a warm smile beats techno whizz
Simon Cooper of Ritz-Carlton describes his hotel of the future.
Business class: Snug as a corporate bug
Competition for passengers is as fierce as ever. Roger Bray looks at the most recent weapon.
Boutique hotels: Box-like bedroom or the height of couture?
They have been accused of offering nothing but smaller rooms at greater prices. Jill James asks their managers for an explanation.
Serviced apartments: Hotel is where the heart is
Business travellers are increasingly opting for the home-from-home experience, writes Jill James.
The big story: Not enough rooms at the inns
Roger Bray finds that the days of pre-booked hotel accommodation appear to be numbered.
Getting there: India: Escape to the sky
Jill James talks to Indian businesspeople who let the plane take the strain.
Executive guide: Make the most of Mumbai’s rare spirit
Joe Leahy talks to Mihir Doshi, one of the city’s senior bankers, about his home town.
Frequent traveller: ‘Some even offer a pillow menu’
Beverley Aspinall, managing director of Fortnum & Mason, talks to Jeff Mills.
CEO interview: A focus on cost
Roger Blitz talks to Hubert Joly of CWT about the need for savings.



