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Inside this issue
• Business travellers are on the move again and are turning up at five-star hotels
• Why you must mind your manners in Mumbai - -
Content
Road to recovery starts at the top
Business travellers are on the move again and are turning up at five-star hotels, writes Roger Blitz
CEO interview: Classy hotelier gives way on loyalty points
Roger Blitz talks to Ritz-Carlton’s boss about his guests
Business hubs: Where to go for your ancient Aztec recipes, schnitzel and beer
Adam Thomson and Ralph Atkins provide top tips on where to stay and what to do in Mexico City and Frankfurt
Business etiquette: Everyone must know his place
Joe Leahy reports on the minefield of manners in Mumbai
Business class: Security marathon makes airline dining more important than ever
Jill James reports on efforts to keep the customer satisfied
Big Story: Long-awaited upgrade rolls out
Pilita Clark reports on British Airways’ plan to modernise the cabins of its fleet
Golf events: Fairway is the perfect place for a sales pitch
Jill James on the resorts that are reporting an upturn in business
