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Inside this issue
• Cost savings become harder to find
• Some decisions must stay in-house
• In procurement, innovation is an important part of the deal - -
Content
Model that works even in turbulent times
Paul Taylor introduces a focus on outsourcing – used for flexibility, to harness new skills and cut costs
Security: Internet is industry Achilles heel
There is confusion between cloud computing providers and clients about who is responsible for security, says Maija Palmer
Industry trends: Standardisation is the way to save
Providers look for work that is scalable and repeatable. They avoid complexity and systems that need customising, discovers Jane Bird
Business case: First, ask ‘why are we doing this?’
Only well run IT functions should be delegated, finds Charles Batchelor
Service location: Governments vie for work in offshoring beauty parade
The leaders of large outsourcing companies are shopping for locations in a buyer’s market, says Jessica Twentyman
Procurement: Innovation is an important part of the deal
Wise customers will hammer out terms with providers, writes Jessica Twentyman
The IT department: Keep your strategic decisions on IT in-house, say experts
Organisations that slim skills down to the bare minimum can find it hard to respond to change, says Stephen Pritchard
IT cycles: Retro styling, not revolution
Jane Bird on the development of pay-as-you-go computing power
