©Mario Wagner

In this report

A happy workplace often leads to strong productivity – but how to achieve it?

Happy workplaces lead to success

Teamwork and collaboration are consistently linked to innovation

Talent scarcity spurs global hunt

Policymakers are under pressure to help companies attract in-demand staff

A model uses the slack.com iPhone app.
©Charlie Bibby

Apps learn from email’s flaws

Slack and Facebook at Work are helping workers save time

Job cuts call for sensitive leaders

Staff need support when bad news breaks

NeueHouse co-working hub in New York
©Craig Rockwell

Frustrated US workers go freelance

Work is becoming more flexible but less secure

Alex Bosshardt

Quirky perks no match for recognition

Traditional ways of motivating staff, such as unpaid leave schemes, still work

David Goggin

How ex-staff can still work for a company

Nurturing links with former employees can aid recruitment

Great leaders possess unteachable flair

The UK’s Royal Air Force identifies future leaders from an early age

David Plink, CEO, Top Employers Institute
©Inge Moons

‘Move from hoarding to producing talent’

David Plink, CEO of the Top Employers Institute, on why younger workers are often more restless

Nancy McGaw

Workplace charity makes business sense

Employees of all ages want volunteering schemes at work, and businesses can benefit too

Coaching no longer just for executives

Remote and group sessions extend the benefits to more staff


Great employers deliver on promises

The best companies communicate effectively with their staff and get things done

Giving support to employees makes good business sense

Domestic abuse and mental ill health are costly issues for organisations

Leaders exert influence rather than manage

Technology and need for collaboration in the workplace are driving influences

Disasters can lead to vast workplace transformation

Accidents prompt considerable upheaval in human resources

The office as somewhere to enjoy

Ethical social purpose and a good work-life balance matter more than money

To attract top talent it pays to have an authentic — and transparent — conversation

Companies need to post content on social media that reflects what it is like to work at their organisation

Creative designs snub the office cubicle purgatory

Changes in technology, rather than taste, have long influenced innovation in workplace architecture

A balance of global and local HR policies

Companies must offer uniform standards while acknowledging cultural sensitivities

Comment: Empathy is not for wimps, it is for survival

Empathy is like a muscle that needs to be exercised, writes Belinda Parmar


New twist on ‘think global, act local’

Core values transcend borders but not all good ideas come from head office

Technology opens way to make best use of staff and build commitment

Well-managed flexible working can boost bottom line

Pensions: Going beyond the bare minimum is vital to boosting staff engagement

Bigger contributions by employers can bring benefits

The right package ‘will bring benefits’

Only one in three job hunters asks about their pension

Job applicants are consumers, too

Candidates can hit back on Twitter if treated badly, damaging a recruiter’s brand

Lesson for businesses on training needs

Companies want learning tailored more closely to their priorities

Health benefits trump cheap yoga

Creative freebies can only go so far in attracting talent

April 2013

Employers: Golden rules are to listen and measure

Sharmila Devi reports on the key findings from a study that identifies the world’s top employers

Line managers: Bosses expected to master HR skills

An expert argues that developing talent should be a specialist task

Communication: Benefits of a job go beyond pay packets

How organisations get the message across to employees about the positive side of work

Missing the workplace: The positive side of having a job

Being unemployed brought loss of confidence and self-worth

Engagement: Culture, values and vision create common purpose

Organisations found to benefit from efforts to create a clear ‘strategic narrative’

Differentiation: Companies strive to avoid uniformity

Organisations seek simultaneously to adopt best HR practices while projecting a unique brand

Employee satisfaction: Value of benefits changes with stages of life

Flexibility and bespoke packages are the most popular incentives to offer to staff