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Understanding Mobile Communication

Mobile telephony has transformed the way we live and work. As manufacturers and network operators work to improve their service and product offerings, the trend looks set to continue - -

Contents

Introduction

In the hope of making the mobile phone the only portable device you need, operators and manufacturers are now offering devices that incorporate a range of high-end functions

Camera phone

Digital cameras are a standard function on mobile phones. Manufacturers are partnering with photography companies to improve the quality of the images and make the devices easier to use

Case study: Taking pictures on the job

A city council sees camera phones as a potentially useful tool for its extensive network of field-based workers

The mobile internet

The convergence of internet services and mobile telephony has been a story of excessive optimism. But while the mobile internet has not yet satisfied all critics, the potential benefits are too big to ignore

Case study: Mobile internet

The mobile internet helps a consultant to improve his work and personal life

Music

Portable music devices, from the original Sony Walkman to Apple’s iPod, have become a technology of daily life. In response, mobile operators and manufacturers are improving the quality of their music products

BlackBerry meets the mobile

Although it is used by a small proportion of the world’s mobile telephone users, the BlackBerry has had a big impact on the industry, and the technology behind it is migrating to conventional mobile phones

Case study: The BlackBerry effect

For one chief executive, the BlackBerry is an essential tool

GPS

Global Positioning Systems, which employ a network of satellites to pinpoint a user’s location in real time, are a growing consumer technology. Mobile phone companies are starting to include them on their devices, too

The business case

For companies, moving all work functions on to a single mobile device can lead to better efficiency, greater productivity and a better work-life balance for busy employees

Case study: Future solutions