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Digital Business: Connected lives

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Digital business connectivity

Get ready to connect

This report considers the effects on business of mass collaboration; the change in working behaviours that mobility introduces; and the spotlight it places on skills and generational differences.

The world connected: Society’s new highway roars up the agenda

Paul Taylor says countries should invest in improving skills and lowering costs for broadband

Skills: Business must learn from the new tribe

So-called ‘digital natives’ are bringing down the barriers to collaborative working, finds Jessica Twentyman

Mobility: Flexibility is driven from the bottom up

But organisations must ensure employees are not slaves to mobile devices, notes Stephen Pritchard

Methods: Revolution sweeps the workplace

Alan Cane says connecting with customers, suppliers and partners will require re-examination of business processes and beliefs

Related content and features

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Interview: Stephen Prentice

Stephen Prentice, VP at Gartner, explores how people’s behaviour has changed with the advent of online communities and explains how companies are having to adapt

Interview: Francis Keeling

Peter Whitehead, the FT Digital Business Editor, asks Francis Keeling, Universal’s digital manager, how customer behaviour has forced it to adapt its business

Interview: Alistair Laycock

Peter Whitehead, the FT Digital Business Editor, talks to Alistair Laycock, the taxi firm’s marketing manager about how the company is seeking to engage with its customers and the latest technology

More stories

Overcoming the fear of connectivity

Some organisations, fearful of untoward consequences such as reputational damage, ban social networking websites. Others embrace them enthusiastically and try to persuade others to do likewise.

Case study: GPS helps Brazil’s environmental team save the forest

On the southern fringes of the Brazilian Amazon, internet connections are a rarity, writes Jonathan Wheatley. But GPS systems work anywhere.

Developing world: ‘Have-nots’ no closer to catching the ‘haves

Cellphones are nearly ubiquitous but internet access is still very patchy, says Paul Taylor

Case study: Text messages give shopkeepers the power to bulk buy

Stroll through South Africa’s villages – as steeped in ancestral tradition as they are deprived of basic services – and you will come across the convenience store, writes Tom Burgis.

Opinion: IT makes poverty a ‘curable affliction’

Olav Kjorven of the UNDP argues that innovative programmes in developing nations have helped people increase their choices and opportunities

Donor programmes: Sponsors can now view benefits online

Non-governmental organisations and government bodies can see exactly how their money is being spent, writes Danny Bradbury

Developed world: Those with no access miss out on opportunities

Jessica Twentyman examines the evidence that digital exclusion and social disadvantage go hand in hand

Case study: Is there a doctor in the mouse?

Telemedicine has come of age in rural America, where it is being used to provide specialist intensive care that would otherwise be costly and difficult to obtain, writes Geoff Nairn.

Case study: Monks accelerate

Broadband access has made a huge difference to the Caldey Island monks’ internet usage, writes Jessica Twentyman

Connecting the world: Ubiquity will be a hard state to reach

Network access for all requires money but there are also significant technical hurdles, writes Stephen Pritchard

China: Subsidy and support gets villagers online

Providing rural areas with computers and internet access is a national policy in China, writes Kathrin Hille