Financial Times FT.com

On inevitable bias, and how to compensate

By Richard Donkin

Published: August 16 2007 03:00 | Last updated: August 16 2007 03:00

How biased are you towards others? The question matters to all of us. To those in recruitment or management, regularly undertaking appraisals or selection, it matters a lot.

Beyond the obvious legal implications of discriminatory behaviour, it makes sense to ensure the best people are doing jobs where they are needed most. But nearly all of us display an unconscious bias in almost everything, and often bias is greater than we imagine.

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