Financial Times FT.com

Regaining viewers’ trust is the real issue

By Ben Fenton, Media Correspondent

Published: August 4 2007 05:06 | Last updated: August 4 2007 05:06

Despite a breakdown in trust and an outbreak of “format fatigue” over Big Brother, there is no end in sight for interactive “reality” television, two leading broadcasters have told the FT.

With Channel 4 announcing last week that it would stop using premium-rate telephone services for profit and ITV awaiting the outcome of a report into its phone-ins, the reliance of commercial television on participatory programming is under the spotlight.

You have viewed your allowance of free articles. If you wish to view more, click the button below.

Read this