Financial Times FT.com

Customers’ anger could damage Egg

By Jane Croft, Retail Banking Correspondent

Published: February 14 2008 22:05 | Last updated: February 14 2008 22:05

The withdrawal of 161,000 credit cards in the UK by Egg, the internet bank, could lead to a rise in arrears and non-payments among customers disgruntled by the move, according to a rating agency.

Egg, which is owned by the US bank Citigroup, outraged customers last month when it said cards would be withdrawn from those deemed to be a high credit risk.

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