Financial Times FT.com

Facebook revolt forces HSBC U-turn

By Jon Boone, Education Correspondent

Published: August 30 2007 23:28 | Last updated: August 30 2007 23:28

HSBC on Thursday reversed its decision to take away students’ interest-free overdrafts as soon as they leave university after it suffered a consumer revolt by graduates on the pages of Facebook, the cult social-networking site.

The bank said it was not “too big” to listen to customers and that it would freeze interest charges on overdrafts up to £1,500 for students who graduated this summer, repaying any interest charged in August.

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