Financial Times FT.com

Comment: Measuring success in reporting

By Sir Andrew Likierman

Published: October 12 2007 09:34 | Last updated: October 12 2007 09:34

Try this self-test. Next time you open the annual report of a company that is not a bank and is not listed in the US, do you: groan at the hard work to come and put it down until fortified by strong coffee or a stiff drink; look at the pictures and the directors salaries; or feel interested enough to find out more?

Surely, some will argue, this test is unfair. Reports, they will say, are designed to fulfil legal obligations. Reader-friendliness is only one requirement. Of course, that is true. But looking at many reports, it is not clear whether they result from policy or accident, or which reader – battle-weary analyst, curious employee or potential shareholder – they are targeting.

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