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© The Financial Times Ltd 2012 FT and 'Financial Times' are trademarks of The Financial Times Ltd.
October 24, 2011 8:00 pm
By Jim Downie of Unisys and Jane McKenzie of Henley Knowledge Management Forum
© The Financial Times Ltd 2012 FT and 'Financial Times' are trademarks of The Financial Times Ltd.
Printed from: http://www.ft.com/cms/s/b3b492bc-fe71-11e0-a72c-00144feabdc0,Authorised=false.html
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