Financial Times FT.com

Bowen Craggs’ method

By David Bowen

Published: April 21 2009 16:31 | Last updated: April 21 2009 16:31

Bowen Craggs has developed a method of benchmarking corporate websites in great detail. The FT Bowen Craggs Index uses the same methodology, but at a simpler level, writes David Bowen.

Specific metrics focus on how a site serves different groups, while overall metrics cover construction, message and contact.

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