Financial Times FT.com

Websites improve but could be better

By David Bowen

Published: April 21 2009 16:31 | Last updated: April 21 2009 16:31

Amid the gloom, the internet still casts light: online retailers report bumper sales; and Twitter has become a staple for anyone looking for a jolly story.

It makes sense: the internet has the huge advantage of being almost free for its consumers, and highly cost effective for its suppliers.

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