Financial Times FT.com

When blogs put brands at risk

By Sarah Murray

Published: November 8 2006 02:00 | Last updated: November 8 2006 02:00

In 1928, the controversial public relations pioneer Edward Bernays wrote: "The conscious and intelligent manipulation of the organised habits and opinions of the masses is an important element in democratic society."

Bernays would be horrified to find that today "the masses" can disseminate their own opinions to tens of thousands of viewers via blogs and videos on websites such as YouTube and MySpace.

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