Financial Times FT.com

Mattel apologises to ‘the Chinese people’

By Geoff Dyer in Shanghai, Matthew Garrahan in Los Angeles and Daniel Pimlott in New York

Published: September 21 2007 13:13 | Last updated: September 22 2007 01:45

Mattel was forced to deliver a humiliating public apology to ‘the Chinese people’ on Friday over the damaging succession of product recalls of China-made toys that the US toymaker has announced in recent months.

In a carefully stage-managed meeting in Beijing with a senior Chinese official, which, unusually, was open to the media, Thomas Debrowski, Mattel’s executive vice-president for worldwide operations, read out a prepared text that played down the role of Chinese factories in the recalls.

You have viewed your allowance of free articles. If you wish to view more, click the button below.

Read this