Matthew Jones, managing director, is determined to make his father’s bespoke picture-framing operation John Jones a world-beater. But last year his ambition for the business, which frames for museums and galleries and numbers David Hockney among its oldest clients, rebounded on his relationship with his family.

“I could see the possibilities,” says Mr Jones, who plans to branch out into new areas such as picture conservation and lift turnover from £4.9m to £13m by 2013. “But I didn’t include my father [now chairman] and my brother and sister [both of whom work in the business] in my ideas, which created uncertainty and tensions.”