Financial Times FT.com

Failing to make the most of VoIP's features

By Stephen Pritchard

Published: March 14 2007 02:00 | Last updated: March 14 2007 02:00

Internet phone services offer cost-constrained smaller companies the promise of big savings.

Specialist providers include Skype and Vonage, as well as local groups, while fixed line providers such as Verizon, BT or France Telecom/Orange offer voice over internet protocol (VoIP) services.

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