Mike Short, vice-president for R&D Telefonica O2 Europe, and former chairman of the GSM Association, looks into the future

How will IT change?
It’s going to be more virtual, more outsourced, more mobile and more web-centric. Companies are going to be asking themselves what is our core business, what do we want our employees to do and what do we use suppliers for? Car companies, for example, will decide they don’t need to run their own telecoms networks.