Financial Times FT.com

Getting there: T5 claims throw rail service into the spotlight

By Jill James

Published: March 26 2008 18:44 | Last updated: March 26 2008 18:44

One phrase guaranteed to lower the spirits of most business travellers is the “trip to the airport”. For those based in England’s south-east, the thought of early-morning journeys to London Heathrow evokes squeals of pain. But there are choices.

Heathrow Express
For many travellers much anxiety of getting to the airport has been removed by the opening of the Heathrow Express, now coming up for its 10th anniversary. While today’s opening of Heathrow Terminal Five is a milestone in the life of the airport, it is also a big moment for the airport rail service, which makes the bold claim that it will deliver the fastest and most environmentally-friendly way to travel between central London and Terminal Five. A cynic might say the company has had 10 years to get it right, but running a railway in a congested capital such as London can never be straightforward. There are just too many points at which the service can go wrong.

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