Massimo Sarmi, who says he is running Europe's most profitable postal service, does not want to crow too much but he is amazed at how the UK tax authorities lost two computer discs with data on 25m people through the mail.
"Primitive . . . prehistoric," says the chief executive of Poste Italiane (PI). Throwing up his hands in amazement, he asks why TNT, the Dutch courier group that runs the UK government's internal mail service, should carry the discs rather than send the data electronically through secure communications, as PI would have done.
