Financial Times FT.com

Retail suppliers chase the value in a shift to thrift

By Jonathan Birchall and Jenny Wiggins

Published: May 6 2009 20:15 | Last updated: May 6 2009 20:15

Starbucks this week launched an advertising campaign in US newspapers as the first blast in what will be a long-term multimillion dollar effort by the coffee chain to put some froth back into customer demand.

Under the slogan, “It’s not just coffee. It’s Starbucks”, the advertisements are an implicit challenge to cheaper espresso-based drinks offered by fast food chains such as McDonald’s and Dunkin’ Donuts. The campaign highlights the company’s employment and sourcing policies as well as the quality of its brew, claiming “anything less is going to leave a bad taste in your mouth”.

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