Financial Times FT.com

Standards and quality: Wider responsibilities move up agenda

By Rod Newing

Published: November 16 2009 04:40 | Last updated: November 16 2009 04:40

Management consultants are pilloried when projects go wrong, especially public sector work that is subject to official scrutiny. It is vital for consultants to be able to demonstrate to the wider business community and to the general public that they not only apply appropriate quality standards to their work, but contribute to the wider common good.

“The global economic crisis has created new demands on businesses for reliable and sustainable performance,” says Adrian Godfrey, chief operating officer for global advisory services at Ernst & Young. “We need to show how our profession contributes, not just to stabilising and revitalising individual organisations, but to the global financial future. We do this by providing value directly to our clients and indirectly to their employees, retirees, local communities and local and global economies.”

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