■‘I hate the beauty business. It is a monster industry selling unattainable dreams. It lies. It cheats. It exploits women. Its major product lines are packaging and garbage. It is no wonder that Elizabeth Arden once said that the cosmetics business was the ‘nastiest in the world’.’

■‘There is much ignorance in top management and boards of directors: all the big companies seem to be led by accountants and lawyers and become moribund carbon-copy versions of each other.’